Service Overview
An Emergency Travel Document (ETD) is a temporary, one-journey travel document issued by a British Consulate or Embassy when a British national abroad cannot use their passport — typically because it has been lost, stolen, or damaged. An ETD is valid for a single return journey to the UK (or in some cases a limited journey to a safe third country) and is not a substitute for a full passport.
In some circumstances — including imminent bereavement travel or documented urgent need — it may be possible to obtain an emergency passport appointment in the UK rather than an ETD abroad. Worldwide Visas & Passport Services Ltd helps you identify the fastest appropriate route and prepares all required documentation so the process moves as quickly as possible.
If your passport has been stolen, you must report this to local police before applying for any replacement document. A crime reference number is typically required. We guide you through every step, from the police report to the consular appointment.
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Those who have lost, had stolen, or damaged their passport while travelling outside the UK.
People in the UK facing a genuine emergency who need to travel within 24–72 hours.
Next-of-kin or authorised individuals arranging emergency documents for a family member in distress.
Those prevented from boarding or crossing a border due to a passport issue and needing urgent advice.
Preparation
Requirements vary by individual circumstances. This is a general guide — our team will provide a tailored checklist after your initial consultation.
How It Works
If stolen, report to local police immediately. We advise what to say and what reference numbers to obtain.
We identify the nearest British Consulate or Embassy and help you book the fastest available appointment.
We compile your ETD application pack, check photographs, and ensure all required evidence is in order.
You attend in person. We brief you on what to bring, what to expect, and how to handle any complications.
If approved, the ETD is issued — usually same day or within 24 hours. We advise on using the ETD with airlines and border control.
On return to the UK, your lost passport should be cancelled with HMPO and a full replacement passport applied for.
What To Avoid
Consulates require a police report for stolen passports. Without it, the ETD process is significantly delayed.
Not all British diplomatic posts offer ETD services. We identify the correct office before you travel there.
Consulates need to see why you need to travel. A booked flight or documented reason is essential.
An ETD is valid for limited travel only. Some countries do not accept ETDs for entry or transit — we check this for your specific route.
Failing to cancel a lost passport leaves you exposed to identity fraud. We advise on HMPO's cancellation process once you are safely home.
The ETD process involves consular-specific forms and procedures that vary by post. Our guidance reduces the risk of arriving unprepared.
Common Questions
In most cases, if your appointment is confirmed and your documentation is complete, an ETD can be issued on the day of your consular appointment. However, consulate capacity and appointment availability vary by location. We help you access the fastest available slot.
Most airlines accept an ETD for a direct return journey to the UK, but some do not. Transit countries also matter — certain countries will not permit a traveller with an ETD to transit their borders. We check your specific route before you travel.
In countries without a British diplomatic presence, you may be able to use another EU member state's consulate under consular protection provisions, or travel to the nearest country with a British post. We advise on the options for your specific location.
Yes. An ETD issued for return to the UK will allow you to pass through UK Border Force and return home. You should apply for a full replacement passport once back in the UK.
Once you have returned to the UK, apply for a full replacement passport through HMPO. Your ETD will be retained by UK border control at point of re-entry in most cases.
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